Frequently Asked Questions

SOVRE is a consignment service. You send us your item details, and our team handles selling your secondhand goods from A to Z — posting, screening buyers, negotiating, and payout.

Send your item info (photos, condition, target price) → we auto-post across 5+ platforms → we screen buyers → optionally get up to 50% cash upfront → your item sells → you receive the balance minus our service fee.

SOVRE charges a service fee deducted from the sale proceeds. The exact fee is communicated to you before your item is listed, with no upfront charges.

If you need cash now, you can receive up to 50% of your item's estimated value upfront, even before it sells. The remaining balance is paid after the sale, less our service fee. Instant Payout requires KTP verification.

High-value goods such as gadgets, electronics, and luxury items in good condition. We do not accept illegal, counterfeit, or stolen items.

It depends on the item and pricing, but many items sell within days thanks to exposure across multiple platforms. You can track your submission status anytime via your tracking link.

After you submit an item, you receive a tracking code and link — no login needed. It shows your submission's status from Submitted through to Paid.

We'll coordinate with you on a price adjustment or arrange the return of your item. You won't be left in the dark.

Head to the Submit an Item page and fill in your item details, or reach us directly via WhatsApp.